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It's the Way You Say It: Becoming Articulate, Well-spoken, and Clear

by (Berrett-Koehler Publishers)

(467 reviews)

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A revised and updated edition of the detailed, down-to-earth guide to speaking your mind effectively -- includes useful exercises.

The best, most direct way to convey your intelligence, expertise, professionalism, and personality to other people is through talking to them. But most people have no idea what they sound like. And even if they do, they don't think they can change it. It's the Way You Say It is a thorough, nuts-and-bolts guide to becoming aware and taking control of how you communicate with others. Dr. Carol Fleming provides detailed advice and scores of exercises for


• Understanding how others hear you

• Dealing with specific speech problems

• Varying your vocal patterns to make your speech more dynamic

• Using grammar and vocabulary to increase your clarity and impact

• Reinforcing your message with nonverbal cues

• Conquering stage fright


An entire section of the book focuses on communication issues in the workplace -- interviews, presentations, voice mail, and more. In addition, Dr. Fleming puts a human face on her advice through vivid before-and-after stories of forty men and women who came to her for help.

"No other skills will position you ahead of your competition as much as good speaking and presentation skills. No book approaches the depth and breadth of Dr. Carol Fleming's It's the Way You Say It." -- Patricia Fripp, CSP, CPAE, keynote speaker, executive speech coach, and president of Fripp & Associates

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  • We started tracking this book on August 5, 2013.
  • This book was £7.17 when we started tracking it.
  • The price of this book has changed 80 times in the past 3,909 days.
  • The current price of this book is £10.99 last checked 2 hours ago.
  • This lowest price this book has been offered at in the past year is £2.99.
  • The lowest price to date was £1.99 last reached on December 31, 2022.
  • This book has been £1.99 one time since we started tracking it.
  • The highest price to date was £10.99 last reached on February 26, 2024.
  • This book has been £10.99 3 times since we started tracking it.
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Additional Info

  • Text-to-Speech: Enabled
  • Lending: Disabled
  • Print Length: 263 Pages
  • File Size: 3,166 KB

We last verified the price of this book about 2 hours ago. At that time, the price was £10.99. This price is subject to change. The price displayed on the Amazon.co.uk website at the time of purchase is the price you will pay for this book. Please confirm the price before making any purchases.