Another extraordinary business fable from the New York Times bestselling author Patrick Lencioni
Written in the same dynamic style as his previous bestsellers including The Five Dysfunctions of a Team, Lencioni illustrates the principles of inspiring client loyalty through a fascinating business fable. He explains the theory of vulnerability in depth and presents concrete steps for putting it to work in any organization. The story follows a small consulting firm, Lighthouse Partners, which often beats out big-name competitors for top clients. One such competitor buys out Lighthouse and learns important lessons about what it means to provide value to its clients.

• Offers a key resource for gaining competitive advantage in tough times

• Shows why the quality of vulnerability is so important in business

• Includes ideas for inspiring customer and client loyalty

• Written by the highly successful consultant and business writer Patrick Lencioni

This new book in the popular Lencioni series shows what it takes to gain a real and lasting competitive edge.

• We started tracking this book on February 7, 2016.
• This book was £12.34 when we started tracking it.
• The price of this book has changed 116 times in the past 3,310 days.
• The current price of this book is £13.18 last checked 10 hours ago.
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• The lowest price to date was £3.16 last reached on May 1, 2020.
• This book has been £3.16 one time since we started tracking it.
• The highest price to date was £15.99 last reached on February 27, 2025.
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• Business & InvestingIndustries & ProfessionsCustomer Service
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• Text-to-Speech: Enabled
• Lending: Disabled
• Print Length: 231 Pages
• File Size: 912 KB