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This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.

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Price Summary

  • We started tracking this book on December 15, 2013.
  • This book was £31.88 when we started tracking it.
  • The price of this book has changed 373 times in the past 4,132 days.
  • The current price of this book is £49.33 last checked 11 hours ago.
  • This lowest price this book has been offered at in the past year is £16.88.
  • The lowest price to date was £16.88 last reached on February 13, 2025.
  • This book has been £16.88 one time since we started tracking it.
  • The highest price to date was £55.16 last reached on August 27, 2023.
  • This book has been £55.16 one time since we started tracking it.

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We last verified the price of this book about 11 hours ago. At that time, the price was £49.33. This price is subject to change. The price displayed on the Amazon.co.uk website at the time of purchase is the price you will pay for this book. Please confirm the price before making any purchases.