What do your colleagues, spouse and kids have in common with a five-ton killer whale?

This work explains that both whales and people perform better when you accentuate the positive. It shows how using the techniques of animal trainers - specifically those responsible for the killer whales of SeaWorld - can supercharge your effectiveness at work and at home. It explains the difference between 'GOTcha' (catching people doing things wrong) and 'Whale Done!' (catching people doing things right).

A management classic from the author of the multi-million-copy bestseller THE ONE MINUTE MANAGER.

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• Business & InvestingIndustries & ProfessionsHuman Resources & Personnel Management

• Publication Date: January 10, 2019
• Text-to-Speech: Disabled
• Lending: Disabled
• Print Length: 148 Pages
• File Size: 698 KB