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Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.

America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.

"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans."

This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results.

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Price Summary

  • We started tracking this book on July 14, 2025.
  • The current price of this book is £6.99 last checked 9 hours ago.
  • This book is currently at its lowest price since we started tracking it.

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Additional Info

  • Publication Date: June 25, 2025
  • Text-to-Speech: Disabled
  • Lending: Disabled
  • Print Length: 87 Pages
  • File Size: 311 KB

We last verified the price of this book about 9 hours ago. At that time, the price was £6.99. This price is subject to change. The price displayed on the Amazon.co.uk website at the time of purchase is the price you will pay for this book. Please confirm the price before making any purchases.